Business surveys is collecting opinions of customers by webpage questionnaires and analyzing the datas statistically. The findings will be used in important commercial areas such as product development and managerial decision-making of companies or media.
Your opinions and decisions are equally important for companies and customers and making those products in the future more convenient and comfortable.
The new registers didn't receive invitations, so you don't have available projects to join in at the moment. We will send you projects invitations when the new projects was launched. You can join in our projects according to three kinds of ways below：
1.Through the link in the Email of questionnaire.
An Email of questionnaire will be sent to your registered Email address when you are invited to fill out it.
2.Through the link on the webpage directly.
Log in and answer those questionnaires directly by clicking the "Participate" button shown in the Home page or page of My surveys.
3.Through APP or Webpage on your mobile phone.
Check the page of My surveys through APP or Mobile Webpage. You will be informed if the latest questionnaire is available. Then click the icon and complete it. The most questionnaires are fit to be answered through PC, therefore you'd better answer them through PC when you get the latest notice through APP.
1. download APP on your mobile phone to receive the latest notice more conveniently.
2. frequently check the latest notice on the membership websites of Viewfruit.
3. frequently check the latest notice we send to you by Email. (Notice: our invitation may be filtered into your junk folder. Click here to know how to set our Email address as trustable one)
4. immediate response to our invitation is suggested in case of the automatic end of our survey when answered questionnaires reach a required quantity.
5. fill in all your basic and value-added information.
Every survey is subject to statistical limitation, therefore you may be told unable to participate in the survey when questionnaires reach a required quantity, even though you have received the invitation.
1. The server responses laggardly. It may takes a long time because of the tough network and even longer especially for those overseas servers. Please wait patiently.
2. Sometimes because too many people are participating in the survey at the same time. You'd better avoid such moments.
3. If page fault pops up when you click the link of questionnaires, contact us immediately. click here.
It happens rarely. Possible reasons are as follows:
1、It takes a long time before the questionnaire has been sent and received because of the tough network. Don't close your browser as soon as you click the button "complete". Please wait another several minutes patiently.
2、Maybe your network is not stable.
3、Failure pops up during the transmission of network data.
*If you get no incentive point after completing the questionnaire successfully, don't worry, all valid questionnaires will be confirmed again in the background database, therefore your points will be made up automatically by the system in time.
Failure of the verification means invalidity. Possible reasons are as follows:
（1）Answer-question time is too short. e.g. if the average answer-question time is 20 minutes, any questionnaire finished within 10minutes will be judged to be the invalid automatically.
（2）Answer at random. there are multiple types of questions: single choice, multiple choices, score on a chart, video, audio, pictures etc.
A. Linear type: choose all the answer options that belong to the same row or column. (e.g. score 9 to all the shops)
B. Contradictory type: e.g. you admitted that you once used one product in former questions, while in latter ones you refused to admit.
C. Failure to pass verification: a designated question with a fixed answer will be inserted in the questionnaires. e.g. the answer is B, any wrong answer will invalid the whole questionnaire if you answer at random.
D. Input of invalid information where your personal opinion is required. e.g. input meaningless information like 123456 or ABC where your feedback is required.
（3）Any other malicious cheating behavior identified by the system.
Main reasons are as follows:
1.The account information you submitted is not correct.
2.If any invalidity verified within the 5 working days, your points will be deducted in part due to your violation of our rules, then the left points will be returned to your account so that you can use them to apply for another redemption if your total points are no less than 1500.
3.If multiple accounts are registered by one member, only the valid one will be paid.
4.Those blacklisted or cheat-suspected will be unpaid.
Through PC, APP, or mobile phone website, when you build your own survey group, a register link will be generated automatically for you exclusively. Then you recommend it to your friends, they will become members of your survey group if they make the registration of Viewfruit successfully through that register link.
If members of your own survey team participate in answering questionnaires validly, apart from corresponding incentive points for them, another 10% of those points will be for you. For example, if they validly complete questionnaires with 500 incentive points, apart from 500 points for themselves, another 50 points will be rewarded to you.