FAQ

Why my account has not receive money after redemption?

1. Is the PayPal account filled in Viewfruit correct? 2. Whether the PayPal account settings are correct or not. a. While PayPal registration, the name should be filled in as the real name, not the mailbox number. b. Is the PayPal account receiving setting properly set? c. PayPal account needs to be bound to a credit card before it can receive money. 3. The recent completion of the review pass rate decrease will also affect the redemption period. ) (Note: We will refund your points if you still cannot receive the redeemed money due to inccorect setting of your Paypal)